‘Overwhelmed’ Toronto senior nearly evicted as a result of Service Canada error with old age benefit
John Stapleton with the National Institute on Aging has researched issues with OAS and says Westfall’s case points to a larger problem.
“The Old Age Security benefits are extremely complicated,” he said. Stapleton says he has advocated for around 100 people who struggle with the system by reaching out to their members of Parliament or advising them to do so.